General 24 May 2024

Important update: Late May bank holiday customer service update

 

ISEB’s customer service function will be closed on Monday, 27 May, as staff observe the UK late May bank holiday.

We will return to normal service from 9am on Tuesday, 28 May, and staff will endeavour to respond to any enquiries as soon as possible. Please find information below on how to submit an enquiry and contact our customer support team.

For general enquiries: Please submit an enquiry through our Support Portal.

Common Entrance (CE) or Common Academic Scholarship (CASE) support: Visit our CE and CASE Knowledge Base or submit an enquiry through our Support Portal.

Common Pre-Tests support: Visit our Common Pre-Tests Knowledge Base or submit an enquiry through our Support Portal.

iPQ support: Visit our iPQ Knowledge Base or submit an enquiry through our Support Portal.

Online shop support: Please visit our Online Shop Knowledge Base or submit an enquiry through our Support Portal.

Information about orders placed on the ISEB online shop over the bank holiday

All orders of past papers placed on our online shop from Friday, 24 May, will be processed upon the return to normal operations on Tuesday, 28 May. Please allow at least five working days from this date for your order to be delivered.

For more information about the online shop, please visit our Online Shop Knowledge Base or submit an enquiry through our Support Portal.

 

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