General, Families, Teachers, Schools, Shop 6 April 2023

Important information about customer service and the online shop over Easter

ISEB’s customer service function will be closed from 7 April through 10 April as staff observe the Easter bank holidays. We will endeavour to respond to all enquiries submitted during this period upon our return.

– For general enquiries: Please submit an enquiry through our Support Portal.

– Common Entrance (CE) or Common Academic Scholarship (CASE) support: Visit our CE and CASE Knowledge Base or submit an enquiry through our Support Portal.

– Common Pre-Tests support: Visit our Common Pre-Tests Knowledge Base or submit an enquiry through our Support Portal.

– iPQ support: Visit our iPQ Knowledge Base or submit an enquiry through our Support Portal.

– Online shop support: Please visit our Online Shop Knowledge Base or submit an enquiry through our Support Portal.

Information about orders placed on the ISEB online shop over the bank holidays

All orders of past papers placed on our online shop will be processed upon the return to normal operations on Tuesday 11 April. Please allow at least five working days from this date for your order to be delivered.

For more information about the online shop please visit our Online Shop Knowledge Base or submit an enquiry through our Support Portal.

Wishing all a happy Easter from the ISEB team.

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